Information We Collect
Touchstone Productions gathers two basic types of information through the Site: "Personal Information” and "Non-Personal Information" Personal Information is information that identifies or can identify you as an individual (such as residential address, telephone number, or billing information) and Non-Personal” is aggregated information, demographic information, IP addresses and any other information that does not reveal your specific identity.
When you visit and interact with the Site, Touchstone Productions and third parties with whom Touchstone Productions has contracted to provide services to Touchstone Productions, may collect Non-Personal Information (for example, a catalog of the Site pages you visit). Non-Personal Information is generally collected through the Site from four different sources: Internet protocol addresses and web logs; cookies; and other similar technologies; and other Non-Personal Information that you voluntarily provide (as explained below).
IP Protocol Addresses and Web Logs.
This Site's web servers automatically collect the Internet Protocol (IP) addresses and log files of visitors. Your IP address is an identifying number that is automatically assigned to your computer by your Internet Service Provider (ISP). This number is identified and logged automatically in our server log files whenever you visit the Site, along with the time(s) of your visit(s) and the page(s) that you visited. This information is collected in an aggregate form only and does not contain any Personal Identification information. We use your IP address, and the IP addresses of all users, for purposes such as calculating Site usage levels, helping diagnose problems with the Site's servers, and administering the Site. Collecting IP addresses is standard practice on the Internet and is done automatically by many websites. In addition to the Non-Personal usage of IP Addresses described above we also may link your IP address to personally identifiable information for fraud prevention purposes.
How Information We Collect Is Used
We take appropriate security measures to help safeguard this information from unauthorized access and disclosure. For example, only authorized employees are permitted to access your personal information, and they may do so only for limited reasons. We also use fire-walls to help prevent unauthorized access to your personal information. You should feel confident using our website. However, no system can be completely secure. Although we take very significant steps to secure your information, there is always a chance that your information will not always remain secure, and you should always take great care in handling and disclosing your personal information. For example, avoid sending personal information through insecure email.
Because Non-Personal does not personally identify you, we may use such information for any purpose. For example, we may use it to measure the number of visits, average time spent on the Site and pages viewed as well as to diagnose problems with our servers and to administer the Site. We may then use this information to analyze and improve the features and functionality of this Site. We may use Non-Personal information about you and other Site visitors on an aggregate basis to sell and deliver advertising, promotions and content that we believe will be of interest to you. In addition, we reserve the right to share such Non-Personal, which does not personally identify you, with third parties, for any purpose. For example, we may share information with advertisers or other third parties that are not part of the Touchstone Productions family on an aggregate or other basis that does not disclose any of your Personal Information
We may use Personal Information you give us to better tailor your website experience to your interests, to show you content in which you may be interested and to display the content according to your preferences. We may also share your Personal Information within the Touchstone Productions business family in order to enhance your experience on other Touchstone Productions’ websites. To the extent we do so, we make sure that your Personal Information receives the same level of protection throughout the Touchstone Productions business family. Touchstone Productions complies with applicable privacy and security laws and, at a minimum, in any commercial e-mail we send to you, will give you the opportunity to choose not to receive such e-mail messages in the future. If you choose to opt-in, we may use your Personal Information to send you information about Touchstone Productions and its services as well as promotional material on behalf of some of our partners. If at any time you change your mind and prefer to no longer receive such marketing communications from us, please see the "Opt-In Policy" section below.
Touchstone Productions may use your Personal Information to fulfil your requests such as, to confirm your registration or fulfil your purchase.
Forms on the Site may sometimes be pre-populated with your Personal Information in order to facilitate a transaction between you and Touchstone Productions
We may also use your Personal Information for our internal business purposes, such as to target advertising, for data analysis, for audits, for fraud prevention and for other internal purposes.
To the extent Touchstone Productions is the entity offering the purchase services, when you make a purchase through the Site, we may collect your credit card number or other payment account number (for example, your PayPal account number), billing address and other information related to such purchase (collectively, "Payment Information") from you. We will use the Payment Information that you provide to bill you for your purchase and to fulfil your purchase. By providing your Payment Information, you are authorizing us to give that information to third parties as necessary to confirm and fulfil your order (for example, to process your credit card or payment account number and to send you products you have ordered).
Email This to a Friend
The Site may allow you to forward certain items posted on Site or links to Site features by email or other means to other parties who you believe may be interested. If you wish to use this feature, you may provide us with such other party's email address or other address, so that we can facilitate your sending of such message to such other party. To do so, any Personal Information you provide in connection with sending such other party the message, such as your name and your email address will, of course, be disclosed to such other party. While, due to technical restrictions, the recipient's email address may be retained in our log files, we do not knowingly share it with third parties and we do not use this Personal Information for any purpose except to send this message (unless the recipient has already consented to such use of his/her Personal Information).
Online Surveys/Sweepstakes and Contests
How Personal Information We Collect Is Disclosed
Affiliate Communications : If you choose to opt-in, we may share your Personal Information with our affiliates, so that our affiliates may send you announcements and notifications of events, products or services that might be of interest to you. For further information, please see the "Opt-In Policy" section below.
Third Party Communications: We may share your Personal Information with third parties to allow such third parties to send promotional communications to you. Such third parties may include sponsors, artists' representatives and fan clubs and others who are involved in assisting us to bring you the event.
Touchstone Productions’ Service Providers: We work with third parties who provide services including but not limited to data analysis, order fulfilment, credit card processing and other services of an administrative nature. If you use our services, we reserve the right to share your Personal Information with such third parties for the purpose of enabling these third parties to provide such services. We take reasonable steps to ensure these third parties treat Personal Information in a manner comparable to how we do so.
Other Purposes: We also may disclose your information:
Collection of Information By Third Parties
Transactions With E-Commerce Partners, Vendors and Advertisers
Job Postings/Volunteer Positions
If you apply for a position or submit proposal for job or volunteer with Touchstone Productions, and submit your personal information through our website, the information you submit will be used only in connection with considering and acting upon your application. We may retain your personal information for a period of time, but only for the purpose of considering your application for current or future available positions.
Third Party Advertising
The ads appearing on this Site are delivered to you by our third party advertising partners. In the course of serving advertisements to this Site, our third-party advertiser may place or recognize a unique cookie on your browser. Non-Personal Information about your visits to this Site, such as number of times you have viewed an ad, is used to serve ads to you.
Third Party Links
Touchstone Productions Communications
When you supply Touchstone Productions with Personal Information, from time-to-time, in Touchstone Productions’ discretion, you may be asked to indicate whether you are interested in receiving information from us about special offers in connection with the Site, Touchstone Productions and/or our advertisers and partners. If you do choose to opt-in to receive such communications, we may, from time to time, send you marketing communications.
At any time, you can choose not to receive commercial or promotional email from us by clicking “unsubscribe” on our newsletters, by sending an email to email@example.com. You may modify your choices at any time. Also, in any commercial email we send, you will be given the opportunity to opt out of receiving such messages in the future by clicking on the link at the bottom of the email that says "unsubscribe." It may take up to 10 days for us to process an opt-out request.
Even if you have unsubscribed from receiving promotional email from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements, administrative notices and surveys.
Please note that opting out of receiving promotional email communications will affect only future communications from us. If we already provided your information to a third party before you changed your preferences or updated your information, you may have to change your preferences directly with that third party as well.
Affiliate and Third Party Communications
From time-to-time in Touchstone Productions’ discretion, you may be provided with the opportunity to opt-in to receive offers directly from our affiliates and/or from third parties. If you do choose to accept any such offer(s), any Personal Information provided to Touchstone Productions for such purposes may be shared with our affiliates and such third-party partner(s), to allow our affiliates and/or such third parties to provide you with such offers. If you change your mind and would prefer that we no longer share your Personal Information with our affiliates and/or with third parties for their marketing purposes, you may opt-out of such future sharing at any time by following the procedure above, provided however, you may not be able to opt out of certain third party offers that are displayed on our Site.
Use of This Site by Children
The Site is not directed to individuals under the age of eighteen (18), and we request that such individuals do not provide Personal Information through the Site. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without the parent or guardian's consent by, for example, misrepresenting his or her age, that parent or guardian should contact us at
Accessing, Updating or Deleting Information Collected About You
This Site also gives you the opportunity to modify or remove Personal Information that you have provided to us by way of this Site. You may do so by clicking Update Account and following the instructions to modify your user information on the Site. To the extent that such information is stored in our databases, we will respond to your changes as soon as reasonably possible. Please note that although this information will not be available on the Site after you delete it, the information may remain stored indefinitely in our backup and archival records. To the extent that such information is not stored in our databases, we cannot always ensure that these corrections or deletions will reach such other databases in a timely manner.
Security of Your Personal Information
Touchstone Productions employs reasonable security measures consistent with standard industry practice, for Personal Information collected through this Site, including physical, electronic and operational measures to maintain security and prevent unauthorized access. While Touchstone Productions takes all appropriate steps to safeguard Personal Information under our control, unfortunately, no data transmission over the Internet or method of storing data can be guaranteed to be 100% secure. As such, we cannot guarantee that Personal Information supplied by users will not be accessed on our servers, or intercepted while being transmitted to us over the Internet. We assume no liability for any damages you may suffer as a result of interception, alteration or misuse of information during such transfers. If you have reason to believe that there has been any breach of the security of the Site, please contact us at firstname.lastname@example.org
Contacting Touchstone Productions Regarding this Site
If you have any questions concerning this Policy, you may send them by email to email@example.comPlease note that email communications will not necessarily be secure; accordingly you should not include credit card information or other sensitive information in your email correspondence with us. You must send any official correspondence via postal mail to:
19 Carmel Road
© 2011 Touchstone Productions. All rights reserved.
At any time, you can choose not to receive commercial or promotional email from us by clicking “unsubscribe” on our newsletters, by sending an email to
. You may modify your choices at any time. Also, in any commercial email we send, you will be given the opportunity to opt out of receiving such messages in the future by clicking on the link at the bottom of the email that says "unsubscribe." It may take up to 10 days for us to process an opt-out request.
Touchstone Productions employs reasonable security measures consistent with standard industry practice, for Personal Information collected through this Site, including physical, electronic and operational measures to maintain security and prevent unauthorized access. While Touchstone Productions takes all appropriate steps to safeguard Personal Information under our control, unfortunately, no data transmission over the Internet or method of storing data can be guaranteed to be 100% secure. As such, we cannot guarantee that Personal Information supplied by users will not be accessed on our servers, or intercepted while being transmitted to us over the Internet. We assume no liability for any damages you may suffer as a result of interception, alteration or misuse of information during such transfers. If you have reason to believe that there has been any breach of the security of the Site, please contact us at
If you have any questions concerning this Policy, you may send them by email to
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Your security is important to us. Our purchase pages are hosted on secure servers, which encrypt all sensitive data supported by Positive SSL protection & Credit Card verification by 3-D Secure.
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